Overview
At Pryzed Dyes and Discs, customer satisfaction is our top priority. We understand that sometimes items purchased may not meet your expectations, or you may encounter an issue with your order. To ensure a fair process, please carefully read our return policy below.
You have 14 days from the date of purchase to return your discs. Any return requests made after this period will not be eligible for a refund.
Returns
Discs must be in their original, unused and un-thrown condition. Items that show signs of wear or have been used will not be eligible for a refund.
To initiate a return, please reach out via the Contact page with your order number and reason for the return.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Transaction fees
Please note that any transaction fees incurred during the initial purchase are non-refundable.
Exchanges
We do not offer exchanges, as all of the products listed are unique or otherwise difficult to replace.
Exceptions
We understand that some situations may warrant special consideration. If your return request does not meet the above guidelines, please reach out using our contact form to discuss your case, as we may be able to provide a resolution.
Need help?
Contact us for questions related to refunds and returns.